We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your personal information.
A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner at: https://www.oaic.gov.au/
What is Personal Information?
Personal information is information or an opinion that identifies an individual. Examples of personal information we collect include: names, addresses, email addresses, phone and facsimile numbers.
This personal information is obtained in many ways including correspondence, by telephone and facsimile, by email, via our website concreteedging.com.au, from your website, from media and publications, from other publicly available sources, from cookies, and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your personal information for the primary purposes of: providing our services to you, providing information to our clients, and marketing. We may also use your personal information for secondary purposes closely related to the primary purposes, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect personal information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
- For the primary purpose for which it was obtained;
- For a secondary purpose that is directly related to the primary purpose;
- With your consent; or
- Where required or authorised by law.
Where reasonable and practical to do so, we will collect your personal information only from you. However, in some circumstances we may be provided with information by third parties. In such cases, we will take reasonable steps to ensure you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your personal information may be disclosed in a number of circumstances, including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
Security of Personal Information
Your personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information.
Access to Your Personal Information
You may access the personal information we hold about you and update and/or correct it, subject to certain exceptions. If you wish to access your personal information, please contact us in writing.
Edgeworx will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your personal information.
To protect your personal information, we may require identification from you before releasing the requested information.
Maintaining Your Personal Information
We will take reasonable steps to make sure that your personal information is accurate, complete and up-to-date. If you find that the information we have is not up-to-date or accurate, please advise us as soon as practical so we can update our records and continue to provide quality services to you.
Any changes to this policy will be accessible on our website.